FAQ's
Pickup & Delivery
At Express Cargo, we make shipping simple and transparent. Below are answers to some of the most frequently asked questions from our customers.
Do you offer pickup and delivery nationwide?
Yes, Express Cargo provides freight solutions and delivery coverage across New Zealand.
Do you deliver to residential addresses?
Yes, residential deliveries can be arranged where required. Residential and rural delivery surcharges may apply depending on the service and location.
What are metro zones?
Metro zones are pricing zones used in larger cities such as Auckland, Wellington and Christchurch. They reflect factors like distance from business hubs, travel time, and delivery location type.
Can you deliver to sites with restricted access or time windows?
Yes. If there are delivery time windows, access restrictions, or site requirements, include this in the quote request or booking so the correct service and delivery plan can be arranged.