FAQ's
Accounts & Customer Portal
At Express Cargo, we make shipping simple and transparent. Below are answers to some of the most frequently asked questions from our customers.
Do I need an account to request a quote?
No. You can request a quote without an account. An account is helpful for customers with regular freight because it enables portal access, history, and streamlined administration.
What are the benefits of having an Express Cargo account?
An account supports easier ongoing freight management, including portal access to request quotes, view current and past transactions, and access uploaded PODs.
How do I get access to the Customer Portal?
Portal access is set up by the Express Cargo team. Once enabled, customers can log in at https://www.expresscargomyfreight.com/ to request quotes and view tracking and POD information.
Can multiple users access the same account?
Yes. Additional portal users can be set up for customer accounts so multiple people in your business can access quotes and shipment information.
I currently book my consignments online with various carriers, will I still have the hassle of using multiple carrier websites?
No. With Express Cargo, you only deal with one system and one team.
You submit your quote requests through Express Cargo, and we manage carrier selection, booking, and movement in the background. This removes the need to log into multiple carrier websites or manage different booking processes.